Build, drive and execute market research used as a technical and analytical foundation to defend the rights of the consumers in Spain. Reporting ministries and others entities.
Responsible for setting up a centralized database to gather all information from others 18 headquarters from UCE all over Spain, to be used to develop market research and reports.
Representative for the media, national channels as CNN+, radio, press conferences, also in meetings with national companies and ministries.
View video CNN.
View video "El Mirador".
View video Telemadrid.
2007-2009 Cetelem Bank, BNP Paribas Group, Madrid (Spain):
CRM Technician Analyst
Responsible for planning, executing, tracking and analyzing all direct marketing campaigns undertaken by the bank in Spain.
Assessing the effectiveness of direct marketing campaigns and submits results to stakeholders, managing relational databases.
Provide solutions to the project manager department, in the definition of the campaigns, taking into consideration the features of the database structure, comply with risk criteria, monthly updated databases by IT department, ensuring the deadline in all circuit.
Generate the files in line with the needs of communication department, according to the type of channel, direct, telemarketing, emailing, sms.
Ibercaja Saving Bank:
Taxation Support Technician. Managment of queries and requests tax related from individual branches.
La Caixa Saving Bank:
Account Manager, Responsible for administrative support and customer service, processing all banking services and routine transactions.
Vodafone Distributor:
Invoicing, administration witk banks and external suppliers. Monitoring sales performance and coordinating commission payments.
CLM University:
Market Research assistant in Marketing and Business Managment Departments, conducting market studies and managment data base in projects to analise the various sectorsof the spanish economy by region.
Bankinter:
Work Placement carriong out banking transactions, cashing up diary for the branch.
Bancaja Saving Bank:
Work Placement, responsible of banking services and normal transactions in a teller, also cashing up and maintainig ATMs.
CCM Saving Bank:
Work Placement. Administrative assistant Compensation Central Services.
Freelance:
”Appen.com.au” sydney , orthographic transcription Spanish-English.
“masempresas.com”: Researching company details and creating a comercial data base to be published on line
PYC Advising: Assessor. Accountancy for differents companies, managment of Goverment subsidies and taxes.